Shanghai: Jesse Chang [1] was invited by Austrade [2] to give a presentation on TransAsia's development to a medium-sized firm, its staff and the maintenance of client service quality across a growing network. Jesse provided a detailed account of the firm's evolution, providing insightful guidance on the theoretical and practical aspects of TransAsia's quality management and its potential application to other entities in the services industry.
Links:
[1] http://transasialawyers.com/professionals/jesse-t-h-chang
[2] http://www.austrade.gov.au/